If you cancel a paying plan within 14 days of signing up you will not be charged a thing. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 14-day trial and we do not prorate for partial months.
Do I get a 14-day free trial if I upgrade?
If you upgrade from a free account to a pay account you are not eligible for the 14-day free trial. The 14-day free trial on paying plans only applies if you sign up for a paying plan now. (You can always downgrade later if you choose.)
Can I change plans at any time?
Yes. Simply click on the "Manage Your Account" Item under "Settings" in your 5Degrees web interface and you'll see your options.
(or "Manage your account" under "Settings" in mobile)
Do I have to sign a long-term contract?
No. 5Degrees is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you'll be billed for the current month, but you won't be billed again.
What types of payment do you accept?
Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal. At this time we only accept payments online so we will not be able to accept a P.O., invoice you, or take an order over the phone.